Shipping policy

The information below sets out the store's processing and delivery framework. This Shipping Policy applies to orders placed through https://shanyinren.com.

Order Processing

Orders are generally processed within 1-2 business days after payment has been successfully confirmed. Processing time begins on the next business day after the order is placed. Weekends, holidays, promotions, and high demand may affect processing time.

Shipping Options

· Standard shipping is free and is estimated at 7-15 business days after processing and dispatch.

· Expedited shipping costs $15 and is estimated at 5-8 business days after processing and dispatch.

Delivery windows are estimates rather than guaranteed delivery dates. Weather, carrier capacity, holidays, address issues, and other events outside our reasonable control may affect transit time.

Tracking

Tracking information is provided for your shipment and is sent to the email address supplied at checkout.

Address Changes

Review your shipping address carefully before placing an order. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after an order enters processing or is dispatched.

Delivery Issues

If tracking shows that a package was delivered but you cannot locate it, check with household members, neighbors, building management, and the carrier before contacting us with your order number and tracking details.